What is SpiderDomain.com's "Acceptable Use
Policy"? |
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What is Virtual Domain Hosting? |
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Do you offer a dial-up Internet access? |
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Do you accept international orders? |
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Does SpiderDomain.com handle domain
registration? |
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What is the fee for domain registration? |
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Will you put any advertising banners or ads on
my site? |
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Can I use my account for commercial purposes? |
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Does SpiderDomain.com support Microsoft®
FrontPage® 2000? |
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Do you back up your servers? |
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Will others have access to my files? |
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What types of payment do you accept? |
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What is your refund policy? |
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How long does it take to process a new account? |
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What is SpiderDomain.com's "Spam
Policy"? |
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Consult our manual if you still have
questions! |
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Virtual Domain Hosting means that your domain
will be hosted on our servers, but it will
appear as if you had your own server. We will
provide detailed instructions on registering or
transferring a domain name. |
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Do you offer a dial-up
internet access? |
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Yes! We can provide you with your own local
Internet access through our network! |
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Do
you accept international orders? |
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Yes we do! We host domains for our customers all
over the world. |
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Does
SpiderDomain.com handle domain
registration? |
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Yes! You can register a new .com, .net, or .org
domain name with SpiderDomain.com at the time of
your web hosting order - no additional forms to
fill out. SpiderDomain.com will charge you $70
for domain registration for the first 2 years. |
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What
is the fee for domain
registration? |
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SpiderDomain.com charges $70 for domain
registration for the first 2 years. |
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Will
you put any advertising banners or
ads on my site? |
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No. We provide commercial grade web hosting.
There will be absolutely no SpiderDomain.com
advertising on your website, unless you choose
to place it yourself. |
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Can
I use my account for commercial
purposes? |
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Absolutely. You can use your account for
commercial purposes. The World Wide Web has
become the most efficient and cost-effective
means of making information available to the
users of the Internet community. If desired, SSL
data encryption / secure processing is available
for our customers at no extra cost. SSL provides
an environment whereby payment information (such
as a credit card number) can be transmitted from
the web browser to a web server in an encrypted
mode. |
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Does
SpiderDomain.com support Microsoft®
FrontPage®? |
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Yes, we fully support FrontPage98 and
FrontPage2000 extensions on all our virtual Web
hosting packages. And, unlike other providers, SpiderDomain.com
does NOT charge extra for FrontPage extensions.
When you order your package, you choose
whether you want the FrontPage extensions
installed on your account or not. If you already
have a hosting account and would like us to
install the FrontPage extensions on your server,
please contact our technical
support.
Note: you must have a working copy of Microsoft
FrontPage installed on your computer to take
advantage of FrontPage extensions.
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Do
you back up your servers? |
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We perform a full system backup once a day to
the mirror hard drives. |
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Will
others have access to my files? |
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Our servers are set up in such a way that no
other users can access your directory tree. The
only files outsiders will be able to see is what
you let them (i.e. your web pages in your
public_html directory and .gif, .jpg, etc.) |
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What
types of payment do you accept? |
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We accept the following types of payment: credit
cards, personal and company checks of any US
bank,
wire transfers directly to our account. If you
want to make your payment in any other way
please contact us payment@spiderdomain.com
- most probably we will find a way to accept
your payment in a way most convenient for you. |
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What
is your refund policy? |
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SpiderDomain.com will make every possible effort
to make your hosting experience pleasant and we
do boast of incredibly high customer referral
rates. However, if you are not satisfied for
whatever reason, you can always receive a
refund.
If you cancel your account within the first
30 days of your order, you will receive a full
refund less a set up fee. After 30 days you will
still receive a refund for unused time less a
set up fee. Set up fee is waived when you sign
up and keep your account for 1 year.
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How
long does it take to process a new
account? |
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It normally takes up to the 24 hours to process
most of the requests by SpiderDomain.com. |
